Reaction checklists

Method suitability

Study type

Field studies
XLab studies
XOnline studies
Questionnaire

Development phase

Concepts
Early prototypes
Functional prototypes
Products on market

Studied period of experience

Before usage
Snapshots
XAn episode
Long-term UX

Evaluator / Info provider

UX experts
XOne user at a time
Groups of users
Pairs of users

Data

Qualitative
XQuantitative

Applications

XWeb services
XPC software
XMobile software
XHardware designs
Other:

Requirements

Trained researcher
Special equipment

Summary

After using the evaluated system, the participant is given a list of possible reactions to it, e.g. “the phone feels good in the hand”, “I feel proud when others see me with the phone”.
The method is most suitable for collecting initial responses to a product.

Strengths

Lightweight
Can be done remotely or in a group session.

Weaknesses

Does not answer Why question, gives summative data only.

References describing the method

Jordan, P. (2003) Designing Pleasurable Products

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