Psychophysiological measurements

Method suitability

Study type

Field studies
XLab studies
Online studies
Questionnaire

Development phase

XConcepts
Early prototypes
XFunctional prototypes
XProducts on market

Studied period of experience

XBefore usage
XSnapshots
An episode
Long-term UX

Evaluator / Info provider

UX experts
XOne user at a time
Groups of users
Pairs of users

Data

Qualitative
XQuantitative

Applications

XWeb services
XPC software
Mobile software
Hardware designs
Other:

Requirements

XTrained researcher
XSpecial equipment

Summary

E.g. heart beat, skin perspiration, facial muscles tell about the emotional state of the user. The physiological reactions are recorded with sensors attached to the participant. This objective data can be used in combination with self-report data to find out what the user experienced.

Description

User's physiological responses are measured when comparing different designs or when interacting with a system.

Strengths

Investigates momentary experiences without intervening in the interaction

Weaknesses

Expensive setup.
Momentary emotions are important in some domains only.

References describing the method

Mandryk, R.L., Inkpen, K., and Calvert, T.W. Using
psychophysiological techniques to measure user
experience with entertainment technologies. Behaviour and Information Technology (Special Issue on User Experience), 25,2, (2006), 141-158.

Leave a Reply

 

 

 

You can use these HTML tags

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>