Living Lab Method

Method suitability

Study type

XField studies
Lab studies
Online studies

Development phase

Early prototypes
Functional prototypes
XProducts on market

Studied period of experience

Before usage
An episode
XLong-term UX

Evaluator / Info provider

UX experts
One user at a time
XGroups of users
Pairs of users




XWeb services
XPC software
XMobile software
XHardware designs


XTrained researcher
XSpecial equipment


Living labs presents a research methodology for sensing, prototyping, evaluating and refining complex solutions in multiple and evolving real life contexts. Living Lab is aiming to create and evaluate in collaborative multi-contextual empirical real-world environment.


Researchers study the behaviour of users in naturalistic living environments to better understand how to create technologies that respond to and respect the complexity of life.


User experience evaluation the real life context, with specific target users; Long-term evaluation of user experiences (over time, changes)


Resource and time intensive: community building, hosting needed to keep people motivated and engaged on a long-term; needs to be combined with other methods in the field

References describing the method

Example References: (1) Abowd, G. D., Atkeson, C. G., Bobick, A. E., Essa, I. A., MacIntyre, B., Mynatt, E. D., and Starner,
T. E. (2000). Living laboratories: The future computing environments group at the georgia
institute of technology. In CHI '00 Conference Proceedings: Human Factors In Computing
Systems. (2) Niitamo, V.-P., Kulkki, S., Eriksson, M., and Hribernik, K. A. (2006). State-of-the-art and good
practice in the field. In Proceedings of the 12th International Conference on Concurrent Enterprising:
Innovative Products and Services through Collaborative Networks.

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