Extended usability testing

Method suitability

Study type

XField studies
XLab studies
Online studies
Questionnaire

Development phase

Concepts
Early prototypes
XFunctional prototypes
XProducts on market

Studied period of experience

Before usage
Snapshots
XAn episode
Long-term UX

Evaluator / Info provider

UX experts
XOne user at a time
Groups of users
Pairs of users

Data

XQualitative
Quantitative

Applications

Web services
XPC software
Mobile software
XHardware designs
Other:

Requirements

XTrained researcher
Special equipment

Summary

information about the UX as a by-product of contextual inquiry / usability testing

Description

Collect users's emotional reactions to service while evaluating usability.
Have different people focusing either on usability or UX at analyzing phase.

Strengths

Sometimes you get interesting

Weaknesses

Not really a systematic method for collecting information about user experience.

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