Emotion Sampling Device (ESD)

Method suitability

Study type

XField studies
XLab studies
XOnline studies
Questionnaire

Development phase

Concepts
Early prototypes
XFunctional prototypes
XProducts on market

Studied period of experience

Before usage
Snapshots
XAn episode
Long-term UX

Evaluator / Info provider

UX experts
XOne user at a time
Groups of users
Pairs of users

Data

XQualitative
XQuantitative

Applications

XWeb services
XPC software
XMobile software
Hardware designs
Other:

Requirements

XTrained researcher
Special equipment

Summary

Emotion Sampling Device is a series of questions yielding to the emotion the user is experiencing as the result of an event. It is based on Cognitive Appraisal Theory (CAT) and Emotional Appraisal System. It asks about the causes of the emotion, rather than about the emotion itself, to avoid the typical problems of verbal assessment of emotions.

Description

ESD uses a series of questions whose answers lead along different pathways to identify 17 different emotions as defined in the Emotional Appraisal Theory.

Strengths

Emotion assessment without expensive equipment or hard-to-understand emotional terms. Predefined set of questions and the resulting set of 17 emotions make the method quick and easy.

Weaknesses

Requires a functional system and preferably real use cases (questions e.g. about match with the motive, level of control)

References describing the method

Roseman, I.J., Antoniou, A.A., Jose, P.E. Appraisal determinants of emotions: constructing a more accurate and comprehensive theory, Cognition and Emotion 10:3, (1996), 241-277.

Leave a Reply

 

 

 

You can use these HTML tags

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>