Audio narrative

Method suitability

Study type

XField studies
Lab studies
Online studies
Questionnaire

Development phase

Concepts
Early prototypes
XFunctional prototypes
XProducts on market

Studied period of experience

Before usage
Snapshots
XAn episode
XLong-term UX

Evaluator / Info provider

UX experts
XOne user at a time
Groups of users
Pairs of users

Data

XQualitative
Quantitative

Applications

XWeb services
XPC software
XMobile software
XHardware designs
Other:

Requirements

Trained researcher
Special equipment

Summary

Let the users verbally tell about their experiences in a free story format.

Description

The users tell a story of their experiences with the product and the story is audiorecorded. The task assignment can include some topics or questions to support the users.

Strengths

The method will give the most important experiences that the users have with the product

Weaknesses

Some users may not be comfortable telling about their experiences and the story might be very short
The stories need to be transcribed for later analysis

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