Attrak-Work questionnaire

Method suitability

Study type

Field studies
Lab studies
XOnline studies
XQuestionnaire

Development phase

Concepts
Early prototypes
XFunctional prototypes
XProducts on market

Studied period of experience

Before usage
Snapshots
XAn episode
XLong-term UX

Evaluator / Info provider

UX experts
One user at a time
XGroups of users
Pairs of users

Data

Qualitative
XQuantitative

Applications

Web services
PC software
Mobile software
Hardware designs
XOther: Mobile work systems

Requirements

Trained researcher
Special equipment

Summary

Questionnaire for evaluating UX of mobile news journalism systes. Based on AttrakDiff but elaborated for the context.

Description

Attrak-work questionnaire can be filled in right after the participant has used the system, for example, a field study session.

Strengths

Provides an overall judgment. The same thing is asked from all respondents. No special equipment needed: filled in when making a summary.

Weaknesses

Developed for a specific purpose -- needs further development to be applicable to other work environments. To ensure that the results are reliable, a comparison between what users say in interviews and observations should be compared with questionnaire findings. Discrepancies should be checked with the users. Questionnaire in this form naturally answers to only the quesions that are asked in it, but may not capture what is relevant to users. This is why interviews are needed.

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